Question 1

Who should I contact about my membership or fees?

Accepted Answer

Your club is responsible for memberships, pricing, refunds, and roster decisions. Use the contact options on this page for product or account help with Clubmate itself.

Question 2

How do payments work in Clubmate?

Accepted Answer

Clubs may collect fees through the platform using regulated payment partners. Clubmate does not store full card or bank login details. For questions about a specific charge or mandate, contact your club in the first instance.

Payments and billing

Who should I contact about my membership or fees?

How do payments work in Clubmate?