Support
Get help with Clubmate, or browse answers below.
Available
Contact Support
Choose the option that fits you best. For club-specific questions (fees, teams, permissions), your club administrator is usually the fastest contact.
Live chat
Chat with our support team for quick help.
Email us
Email us at [email protected].
Browse FAQs
Find answers by topic, or use the search bar above.
Get Help With Something
Pick a topic to view all FAQs for that area.
Getting started
What Clubmate is, who it's for, and how to get set up.
Accounts and access
Login, verification, roles, and permissions.
Payments and billing
How fees and subscriptions work, and who to contact.
Privacy and security
Data, privacy policy, and security practices.
Troubleshooting
When something looks wrong or fails to load.
Product feedback
Feature requests and suggestions.
See also Privacy Policy and Terms of Service.